Originally posted by Z26-T
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I am always dismayed over the professionalism shown at some of these shows, especially one the size of SEMA. The cost of even the tiniest booth is a lot of money! I think too many people think if they make something THEY think is cool then you should just buy it. One year I walked up to a booth and the guys was using his laptop, he looked up at me, said not a word, and went back to his computer. My belief is that lousy service before they have your money does not bode well for how they will treat you if you have a problem after the sale when they do have your money.
We try and treat our customers the same way we would expect to be treated when we are a customer elsewhere. Even though it is tiring standing in the booth all day (we usually get in an hour before the show starts and finish cleaning up an hour after the show ends - so 10 hours on our feet) for a full 4 days. Add to that two full days setting up and a day tearing down, plus the drive there and back and it is a grueling week. But we all have to realize that those people we meet are the ones that allow us to stay in business!

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